Returns Policy

I guarantee that all my Clayed Coral Earrings leave my studio in perfect condition and packaged with love and care but sometimes things break unfortunately…

Upon opening your order please be sure to check that there are no cracks that have occurred in transit. If sadly during transit the earrings have been broken…

• Retain all original packaging as proof of your order being broken in transit
• Take a picture of your earrings with its original post packaging showing the damage
• Notify me within 48 hours of receiving your package
  Send us an email titled
  BROKEN IN TRANSIT with your NAME to info@clayedcoral.com
• Attach your photo, briefly explain the problem and include your Full Name and best contact number.

It is up to you to look after your Clayed Coral piece once it is in your care.

Thank you so much for your cooperation.

*Clayed Coral pieces cannot be exchanged or refunded for change of mind.
*Clayed Coral broken pieces will not be replaced unless original packaging is kept as proof of your earrings being broken in transit and notification of damage is received within 48 hours of parcel tracking showing as delivered.

For any further questions please email:
info@clayedcoral.com